Our General Terms & Conditions

 

Please ensure you read the terms and conditions specific to the membership plan you have chosen and provided to you at the time of joining.

Please note you must be over 18 years old to purchase a membership. 

16/17 years old must obtain permission from their parent/guardian who agrees to pay us any amounts that are due on your behalf should you default. They also agree to be responsible for your behaviour and actions.

Membership

1. Your membership will begin on the day you join.
2. Your membership is personal to you. You must not allow anyone else to use your membership and/or card.
3. If PB Gym Ltd or the bank/building society makes a mistake with your direct debit payment you are guaranteed a full and immediate refund from your bank/building society.

Fees

1. You must pay a monthly membership fee which will be determined by your chosen membership package.
2. Monthly instalments will be due on the date you joined, or the next available working day, by Direct Debit or Recurring Card Payment. (Memberships collected via Direct Debit Collections are due on either the 1st, 8th, 15th or 25th of each calendar month).
3. We may change the amount of your monthly payments. If we do, we will write to you at the address you have given us 14 days before the changes take place.
4. Monthly fees are payable even if you do not use the club.
5. No refunds are available for any Annual Paid In Full options.

Cancelling Your Membership

1. We withhold the right to cancel your membership at any time.  
2. Cancellation of your payment method does not represent cancellation of your membership.
3. All cancellations are confirmed in writing, via email or letter.
4. You must assume, that if you have not received confirmation, your membership has not been cancelled.

Club Rules & Etiquette

You must comply with the club rules & etiquette which forms part of this agreement. We may change the club rules & etiquette at any time. We will post notice of any changes at the club and on our website.

10 Essential Gym Etiquette Rules

1. Wipe Down Equipment

Always wipe down machines, benches, and other equipment after use with a towel or disinfectant wipes to keep the space clean for others.

2. Re-Rack Weights

Put dumbbells, barbells, and plates back in their designated spots when you’re done to maintain order and safety.

3. Don’t Control Equipment

Avoid sitting on machines or benches for extended periods, especially during peak hours. Let others “work in” if you’re resting between sets.

4. Use Headphones

Keep your music or podcasts to yourself by using headphones. Avoid playing music out loud.

5. Keep Conversations Minimal

Avoid chatting loudly or for too long, especially near others who are focused on their workout.

6. Respect Personal Space

Give people enough room to exercise without crowding them or interrupting their movements.

7. Avoid Dropping Weights

Unless it’s necessary for safety, don’t drop weights on the floor; it can be disruptive and damaging to the equipment.

8. Other members

Under no circumstances will racial hate, abuse or physical or verbal abuse be tolerated. PB Gym Ltd will cancel any memberships immediately if this rule is broken.

9. Dress Appropriately

Wear clean, proper workout attire and footwear that supports your activities without being distracting to others.

10. Be Mindful of Hygiene

Use deodorant and ensure your gym clothes are fresh to maintain a pleasant environment for everyone.

 

 

Changing the Agreement

1. We can change the agreement at any time. We will give you 14 day’s notice of this change in writing at the address you have given us.

Facilities

1. You are entitled to use the facilities available for your category of membership package.
2. You may have to pay additional charges to use certain other facilities/activities at the club. We can change these prices at any time.
3. Before using any exercise equipment, you must complete the online PAR-Q form and have a supervised induction session. We can refuse access to the club facilities if we consider your health maybe adversely affected using such facilities.
4. The club may open/close earlier during public holiday periods. Facilities may also close for occasional special events. Notices will be displayed in the club in advance notifying customers of any changes. No refunds will be available for these periods.
5. We may change the gyms opening times or withdraw any of the facilities at any time.
6. We may need to close a facility or part of it for repair/refurbishment on the grounds of health and safety or improving customer service. Fitness classes may also have to be cancelled due to unforeseen instructor unavailability.
In the above circumstances, we will use our best endeavour to:
6.1. Give as much notice as is reasonably practicable by displaying notices in the club.
7. Your membership does not give you priority over other users or guarantee the availability of facilities.
8. PB Gym Ltd management reserve the right to change the class schedule. Prior notice will be given in the club relating to cancellations or the introduction of new sessions.
9. Some promotions will not apply to existing members. Terms & Conditions will be specified for each promotion.
10. The club is not responsible for any damage or loss to the member’s property whilst on the premises.

 

Junior Members

1. If you are 11-15 (inclusive) your parent/guardian must always accompany you in the club.